Which SV2 feature would you use to locate an existing claim?

• A. Find Button on SV2
• B. Client Scripts on SV2
• C. Start Button on SV2
• D. My Referrals on SV2

Answer: (A)

Locating an existing claim is done by using the Find Button on SV2. This feature is specifically designed for searching the system to pull up existing claim records, so you can enter identifiers like a claim number or a customer name and open the exact claim you need. Once opened, you can view status, notes, and related details to move forward with the case. Other SV2 features don’t provide a general search for claims: Client Scripts runs automated actions tied to client tasks, the Start Button begins a workflow, and My Referrals shows referral items. The Find Button is the tool meant for locating an existing claim quickly and accurately.