Which status indicates a non-work-related absence?

• A. Busy, Outbound
• B. Away
• C. Meal
• D. On queue

Answer: (B)

Presence status communicates your current availability. When the status shows you’re Away, it signals you’re not at your workstation and not engaged in work tasks at the moment. That fits a non-work-related absence because you’re absent from work activities for personal reasons, rather than being busy with a task, on a meal break, or waiting in a queue.

The other options point to different situations: Busy or Outbound suggests you’re occupied with work tasks or temporarily stepping out for work-related reasons; Meal marks a scheduled meal break; On queue means you’re waiting for a task or response but still connected to work. So Away best conveys a non-work-related absence.