Which statement best describes the Exit Referral Cancel Code?

• A. Not used often. Lets you delete a referral permanently.
• B. Not used often. Allows you to leave referral as if you never entered it. Must have permission from job coach.
• C. It transfers the referral to another department.
• D. It closes the referral and refunds the deductible.

Answer: (B)

The Exit Referral Cancel Code is a reversal tool in the referral system. It’s used only rarely because it effectively erases the active referral from the workflow as if it never happened, though an audit trail remains. It also requires permission from the job coach, which helps prevent misuse. This combination—reversing the entry and needing supervisor approval—is what makes it the best description.

It isn’t a permanent delete with no trace, nor a transfer to another department, nor a mechanism to close the referral and issue a deductible refund. Those outcomes don’t align with the cancellation function and its governance.