Which of the following best describes the Exit Referral Cancel Code?

• A. It is used to delete a referral from the system instantly.
• B. It allows you to leave a referral as if you never entered it, with permission from a job coach.
• C. It transfers a referral to a different department.
• D. It closes the referral and refunds the deductible.

Answer: (B)

The Exit Referral Cancel Code represents a controlled way to back out of a referral. It is used when a referral was entered in error or the client decides not to pursue it, and you must obtain explicit permission from a job coach before canceling. The effect is to remove the referral from active processing as if it never existed in the workflow, while keeping an appropriate audit trail for accountability. It isn’t meant for deleting instantly without record, nor for transferring the referral to another department or for financial actions like refunding a deductible.