Which button on SV2 should be used to email the insured and shop?

• A. Cancel button
• B. Finish button
• C. Help button
• D. Start button

Answer: (B)

Completing the referral workflow triggers the notification emails. The button that finalizes the process and sends those communications is the Finish button. Pressing it completes the task and dispatches the email to both the insured and the shop. Cancel would stop or discard the process, and Help is for guidance rather than sending emails. Start begins the workflow, not the sending of notifications. SoFinish is the correct choice because it represents finalizing the steps and delivering the necessary emails.