What is a Non-Affiliate Shop?

• A. A shop that did not agree to pricing standards, is not included in the warranty agreement, cannot schedule
• B. A shop that has agreed to pricing standards, has a warranty agreement, can schedule
• C. A shop that has agreed to pricing standards, has a warranty agreement, cannot schedule
• D. A shop that did not agree to pricing standards, but is included in the warranty

Answer: (A)

A Non-Affiliate Shop is outside Safelite’s approved partner network. It doesn’t commit to Safelite’s pricing standards, isn’t included in the warranty program, and isn’t eligible to schedule through the usual Safelite process. This combination—no pricing agreement, no warranty inclusion, and no scheduling access—sets it apart from affiliate shops, which do meet pricing and warranty terms and can schedule. The other descriptions would imply some level of agreement or scheduling capability, which would mean the shop is an affiliate instead.