What is a failed repair?

• A. Damage continues to spread, customer not satisfied, tech said so
• B. The repair is temporary and will fail
• C. The windshield becomes tinted
• D. The vehicle fails inspection

Answer: (A)

A failed repair means the damage continues to spread and the result isn’t satisfactory to the customer, with the technician confirming that the repair has failed. In windshield work, repairs aim to stop the crack from growing and restore the windshield’s integrity. When the crack keeps advancing, the customer isn’t satisfied, and the tech determines the repair cannot be trusted to hold, that signs a failed repair. The other scenarios don’t define failure: a repair being temporary isn’t the same as failing to stop the damage, tinted glass isn’t a measure of repair quality, and failing an inspection can stem from issues beyond the repair itself.