What does Consult allow you to do during a call?

• A. Notify the receiving party before the transfer
• B. Bring another party on a second line to ask a question or transfer your caller
• C. Merge calls into three-way
• D. Start a conference with all parties

Answer: (B)

Consult is the call-handling step that lets you temporarily bring in a second line to bring in another person while you’re on a call. This lets you ask a question, get input, or verify details before you complete transferring the caller. It’s different from notifying the receiving party first, merging three-way calls, or starting a full multi-party conference. So the option that describes bringing in someone on a second line to ask a question or transfer your caller matches what consult does.