What control should you press to locate an existing claim in the system?

• A. Find button
• B. Start button
• C. Open button
• D. Retrieve button

Answer: (A)

To locate an existing claim, you use the Find button. It triggers a search for records by identifiers like claim number or customer name, then shows the matching results. Start is for beginning something new, Open would require you to select an item first, and Retrieve is typically used to pull data after you already know what you want. The Find action is specifically the standard way to locate an existing record in the system.