What color is scripting on SV2?

Prepare for the Safelite Referral CSR Test. Use flashcards and multiple-choice quizzes with explanations. Excel in your exam with confidence!

Multiple Choice

What color is scripting on SV2?

Explanation:
SV2 uses color cues to show what you should do next, so the color blue is used to indicate the scripting prompts you should follow. Seeing blue tells you that the interaction is governed by a script you need to adhere to, making it the best way to recognize scripted steps quickly. The other colors generally signal different states—green for completed or confirmed steps, red for issues or stops, and yellow for caution or items needing attention—so blue specifically points to the scripted flow you should use.

SV2 uses color cues to show what you should do next, so the color blue is used to indicate the scripting prompts you should follow. Seeing blue tells you that the interaction is governed by a script you need to adhere to, making it the best way to recognize scripted steps quickly. The other colors generally signal different states—green for completed or confirmed steps, red for issues or stops, and yellow for caution or items needing attention—so blue specifically points to the scripted flow you should use.

Subscribe

Get the latest from Passetra

You can unsubscribe at any time. Read our privacy policy