In Massachusetts, who can perform the specified glass repair work?

• A. Any auto repair shop
• B. Mobile repair service
• C. Regular glass shop only
• D. Owner's garage

Answer: (C)

The major idea here is that glass repair work is regulated to ensure safety and proper technique, and in Massachusetts this work must be performed by a regular glass shop. A shop that specializes in glass has the licensed status, insurance, trained technicians, and the right tools and materials to handle windshield repairs or replacements correctly. They know the correct sealants, curing times, and any necessary recalibration of safety systems, which are essential for the repair to be safe and durable.

Mobile repair services, owner’s garages, or general auto repair shops typically don’t meet the state’s requirements for licensed glass work. They may lack the specialized licensing, dedicated space, and appropriate equipment, which can lead to improper installation, safety concerns, or warranty issues. That’s why the regular glass shop is the appropriate setting for this type of work in Massachusetts.